Need to sharpen the saw? CSM Training Workshop coming to NYC in late March
SuccessHACKER is putting on a 2 day CSM Foundations Workshop later this month (March 27-28) in NYC. The workshop is very hands-on and practical tips and tools that will help you or someone on your team become a better CSM.
I know the instructor, James Scott, quite well as he was a client of mine when I ran Customer Success at Influitive. He's definitely someone that you can learn a lot from. I plan on sending someone from my team to this workshop so we can sharpen our skills.
I've been able to secure a $50 discount for PulseLocal NYC community members. Just use this link: https://www.picatic.com/csm-foundations-new-york-mar2018?code=PULSENY2018