2018 Launch - Turning Customers into Fans: Strategies for B2B & B2C - FREE PARKING

San Diego
Tue, Jan 30, 2018, 7:00 PM (PST)

About this event

The land and expand model that allows single-ticket holders to turn into season-ticket fans. San Diego Padres Director, Jeff Gould, will share the strategies and tactics that all B2B and B2C companies can leverage to turn users into advocates, while expanding your reach within their organizations.

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Jeff Gould has been with the Padres for 8 seasons, increasing his roles and responsibilities year over year through a dedicated approach to enhancing customer experience at every opportunity. Starting in an entry level sales role, Jeff now oversees all new Season Ticket Membership and Premium Sales at the Padres. Since the 2015 season, Jeff has been an integral part of the largest increase of new Members since Petco Park opened. His team goals are to build valuable relationships with customers, guiding them to find their best fit at the ballpark, and coming back season after season. 

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Join us to engage in a conversational Keynote from Jeff Gould that will help drive Customer Success within your organization and our SD community.  — FREE PARKING

Keynote

Jeff Gould

Jeff Gould

Director of Season Ticket Membership - San Diego Padres

Jeff Gould has been with the Padres for 8 seasons, increasing his roles and responsibilities year over year through a dedicated approach to enhancing customer experience at every opportunity.

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When

Tuesday, Jan 30
7:00 PM - 8:30 PM (PST)

Where

MindTouch HQ
101 West Broadway STE 1500 San Diego92101

Organizers

  • Tiffany Morin

    Tiffany Morin

    San Diego PulseLocal

    Head of Customer and Partner Success

    View Profile
  • Jen Clark

    Jen Clark

    Wrike

    Customer Success Advocate

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  • Josh Zamora

    Josh Zamora

    ServiceNow

    Customer Success

    View Profile

Communities for customer success leaders

PulseLocal is a community of Customer Success professionals across the world who meet regularly to network, learn and share best practices.