Are you interested in starting or scaling your own customer success team? We have a great event for you!
Join us on Tuesday, March 19th at 6:30 pm for the next San Diego PulseLocal event where we will host Lincoln Murphy and Irit Eizips, two industry experts and Customer Success Consultants. For the past decade, Lincoln has helped hundreds of companies accelerate growth by optimizing the customer lifecycle, from customer acquisition to retention to account expansion and advocacy. Irit Eizips is the CEO of 'CSM Practice,' a customer success consulting firm and Gainsight partner. Her firm empowers clients by ensuring customer success initiatives are aligned with best practices and are optimized to scale by leveraging proven automated playbooks.
Lincoln and Irit will discuss the ins and outs of leading a high-performance customer success team and will share their insights on key drivers to high-performance leadership, how to find and hire the best talent for your customer success team in addition to the best comp models and org structures for your company.
We look forward to seeing you there!
Irit Eizips is a thought leader and innovator in the area of Customer Success, with over 20 years of experience helping a diverse list of clients from small businesses to Fortune 100 clients achieve success. Prior to founding CSM Practice, she served as an early member of Gainsight executive team and took an active part in launching the disruptive SaaS movement of 'Customer Success'. Irit is consistently featured in blogs, podcasts, books, industry events and annual conferences as a subject matter expert on customer success strategy and operations. Each year, since 2014, Irit has been voted top influencer in the Customer Success community. She is the CEO for CSM Practice, a boutique consulting firm specializing in outsourcing services for customer success operation management. The firm empowers their clients by accelerating customer success initiatives and ensuring those are aligned with best practices.
PulseLocal is a community of Customer Success professionals across the world who meet regularly to network, learn and share best practices.