PulseLocal Covid Convos: Part 1 of a Four Part Series

San Diego
Wed, Sep 16, 5:30 PM (PDT)

About this event

During this series, you’ll get to hear real, candid conversations around how teams are coping, managing and excelling during these strange times.

Series 1 Description: 

Our first conversation will happen Wednesday, September 16th at 5:30pm PT and will focus on managing a team in the time of Covid. Our panel discussion will be comprised of managers, executives and individual contributors talking about keeping a team motivated during a down-turn and staying sane in the process.

Companies Involved: 

Join us as we hear from Customer Success advocates from Wrike, Johnson & Johnson, and Mitek Systems talk about how they are adapting to work and team challenges brought on by the new normal. Leadership from ServiceNow will be moderating. 

Meeting Format:

This 4 part series will be virtual and all Customer Success enthusiasts from around the world are welcome to attend. Attendance is free. 

Zoom Conference Details:

Join from PC, Mac, Linux, iOS or Android: Click Here to Join

Passcode: CUSTOMER

Dial-in Options:

Or iPhone one-tap

US: +13462487799,,96516009051# or +16468769923,,96516009051#

Webinar ID: 965 1600 9051

Passcode: 82085082

International numbers available: https://gainsight.zoom.us/u/a8YYlH5pOhttps://gainsight.zoom.us/u/a8YYlH5pO

For additional resources, the Customer Success Association provides resources to the Customer Success community, including The Customer Success Forum on LinkedIn and the Customer Success Jobs Board. Associate membership is free to all CS professionals.


  • Amir Younes

    Amir Younes


    Vice President, Client Success Organization

    See Bio
  • Tawnya Pell

    Tawnya Pell

    Johnson & Johnson

    Director, Service Success

    See Bio
  • Rachel Jugai

    Rachel Jugai


    Customer Success Manager

    See Bio


Wednesday, Sep 16
5:30 PM - 7:00 PM (PDT)


Zoom - Link to Conference in Event Details
Remote San Diego92101


  • Tiffany Morin

    Tiffany Morin

    San Diego PulseLocal

    Head of Customer and Partner Success

    View Profile
  • Jen Clark

    Jen Clark


    Customer Success Advocate

    View Profile
  • Josh Zamora

    Josh Zamora


    Customer Success

    View Profile

Communities for customer success leaders

PulseLocal is a community of Customer Success professionals across the world who meet regularly to network, learn and share best practices.