Tiffany Morin is the Co-Founder of San Diego PulseLocal. Her focus is on maximizing the value customers receive from the Gimbal solution to ultimately renew, expand and have success in their omnichannel marketing efforts. She is a Global Customer Success and SaaS leader with 10+ year of experience shaping strategy, developing departmental business plans, and ensuring cross-functional alignment, including product roadmap, positioning and messaging, pricing, and go-to-market strategy. Her background is in scaling customer success and post-sale departments for early-phase SaaS companies resulting in an increase in customer retention and expansion as well as an increase in funding from investors. Tiffany received her B.A. in Journalism from San Diego State University and recently completed her Executive MBA at the UC Irvine Paul Merage School of Business. She is also on the Board of Directors for a Southern California-based Animal Rescue; tasked with fundraising, fostering and event management.